The Community has answers. Upon signing back in, I logged in and tried again. I you have restarted your tracker as advised above, my best recommendation is to contact our Customer Support so they can investigate further and get you back on track. If you see a message saying your tracker can't be found, wake it up by pressing its button (most trackers) or tapping it (Flex and Zip). (Mac only) If your computer weblink
Verify each one before moving on to the troubleshooting steps. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. I went through all the troublshooting steps, ie updated my ios,restarted. Troubleshooting If your tracker still won't sync, try these steps: Force quit the Fitbit app.
Showing results for Search instead for Did you mean: Community : Product Help : Charge HR : Error Message- exclamation point in battery icon Error Message- exclamation point in battery icon If your tracker won't sync after the restart, try logging in to your Fitbit account on a different mobile device or computer to help determine whether the original device is the How do I set up my Fitbit Aria? Last week I charged (connected to an outlet not my computer), and my Iphone indicatedfull charge on my battery, so didn't think the problem could be dead battery.
I still can't get the battery to charge... Your One should function properly now.Worked Perfectly!!!Moderator edit: format Colin | AustraliaClassic, Ultra (Retired), Zip, One, Charge, Charge HR, Surge, Blaze- Windows 7, Sony XP Android, Fitbit App V2.37, iPadAccepting solutions Did you use this form? Fitbit Connect Icon Thank you for sharing with us, what has worked for you.
Find your answer Still stumped? How To Restart Fitbit All rights reserved. Melissa | Community Moderator, FitbitHow are you fitbitting with your (pet) best friend? http://help.fitbit.com/?q=unknown+error+has+occured The Community has answers.
Hopefully someone can help! How To Sync Fitbit With Android How do I factory reset my Charge or Charge HR? Thanks for keeping posted on this. Try plugging in the wireless sync dongle (most trackers) or charging cable (Blaze) to sync your tracker with the app.If you're still unable to sync or your tracker model didn't come
What I did was kept pushing the button to show the steps heart rate etc.. https://help.fitbit.com/articles/en_US/Help_article/1872 X Community Dashboard Store Fitbit Help›Why can't I set up my tracker? Fitbit One Not Syncing Join an existing conversation, or start a new thread to ask your question. How To Sync Fitbit With Iphone Learn the Basics Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.
Accepted Solution 2 Votes Reply 03-23-2015 12:11 Options Mark as New Bookmark Subscribe Highlight Print Email to a Friend Flag Post SilviaFitbit Moderator 9592 791 3130 Flag Post Message 9 of have a peek at these guys I also believe that your One tracker is covered under our warranty. Contact Support Facebook Twitter Instagram Pinterest YouTube Google+ Blog About Us Careers Retailers Affiliates Corporate Wellness API Help English Deutsch English Español Français Italiano 日本語 한국어 简体中文 繁体中文 © Fitbit Inc. My fitbit ONE was not showing data. Fitbit Tracker Not Found
Trying the "reset sequence again" and leaving it to chare overnight.Just saying... Join the Community! Is anyone else having this problem? http://theresab.com/how-to/fitbit-force-error-message.html Some newer desktops come with USB ports off the motherboard, and they are the ones that provide enough power to charge your One; but they often have a USB hub inside
By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Fitbit.com Dashboard X Community Dashboard Store Fitbit Help›Why won't my tracker sync? To check, tap Settings > General > Software Update.The Bluetooth setting on your mobile device is on.
Troubleshooting If your tracker still won't sync, try these steps: Force quit and then reopen the Fitbit app.If the tracker doesn't sync, quit the app again and try turning Bluetooth off Requirements The Fitbit app is installed on a supported device. Help article -October 28, 2014 If Customer Support directs you to perform a factory reset on your Charge or Charge HR, follow these instructions. Fitbit Charge Hr Won't Sync Please try to update your firmware version by do the following: 1.
Learn the Basics Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Accepted Solution 25 Votes Reply 96 REPLIES 01-29-2015 13:00 Options Mark as New Bookmark Subscribe Highlight Print Email to a Friend Flag Post SilviaFitbit Moderator 9592 791 3130 Flag Post Message Prompt Fitbit Connect to sync with your tracker: Click the Fitbit Connect icon and click Open Main Menu.With your charged tracker nearby, click Sync Now.You may be asked to sign in this content Join an existing conversation, or start a new thread to ask your question.
This may help you resolve the issue. The most noticeable feature is that it extends the battery life to 14 days! Requirements The Fitbit app is installed on a supported device. Sad thing us, I have invested so much time in this one which has just suddenly stopped working..
How do I factory reset my Charge or Charge HR? Accepted Solution 25 Votes Reply 01-31-2015 01:33 Options Mark as New Bookmark Subscribe Highlight Print Email to a Friend Flag Post rumblefish First Steps 1 0 0 Flag Post Message 4 Accepted Solution 0 Votes Reply 09-24-2014 18:08 Options Mark as New Bookmark Subscribe Highlight Print Email to a Friend Flag Post Chitown150 Jogger 3 0 1 Flag Post Message 44 of All rights reserved.
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