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Did a post resolve your issue? Tap Sync Now.5. It shouldn't take long to do it. Go to the Help Site Contact Support Community : Product Help : Charge HR : Error: Request failed: bad request (400) Options Mark Topic as New Mark Topic as Read Float weblink

To check, visit http://www.fitbit.com/devices.The Bluetooth setting on your mobile device is on. My One, web dashboard, and Android app were all showing varying data. I believe the main reason why you're unable to set up the tracker is because it may not have enough battery or it needs a restart before setting it up. I went through all the troubleshooting, uninstalled apps, reinstalled, turned off, turned back on, tried both Bluetooth and wireless, restarted my tracker the Charger HR to both my android phone and http://help.fitbit.com/?c=Topics%3ATroubleshooting

Restart Fitbit Charge Hr

When this happens, plug the wireless sync dongle into a USB port on your computer as shown. To no solution. How do I update my firmware?

I did that. Creating your account is completely free, and takes about a minute. Attachment Last updated: May 16, 2016 Categories: Troubleshooting I found this article helpful I did not find this article helpful Thanks for submitting your feedback!At this time, we are unable to How To Sync Fitbit With Iphone I suggest to mark @SilviaFitbit'spost as the solution.

Not finding your answer on the Community Forums? How To Sync Fitbit Privacy Policy Terms of Service Returns & Warranty Product Care Recall & Safety Info Help Dashboard Store Browse CommunityCommunautéCommunityCommunityComunidadコミュニティ커뮤니티CommunitybackHelp ForumsDiscussionsHelp ForumsbackProduct HelpSurgeBlazeCharge 2Charge HRChargeAltaFlex 2FlexOneZipAriaUltraFitbit Community BasicsNews & AnnouncementsiOS AppAndroid AppWindows By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. https://community.fitbit.com/t5/Android-App/quot-No-Network-Connection-quot-error-message/td-p/225252 Loading...

The tracker is also not responding to tapping, only to pressing the button. Fitbit Connect Icon For more information, see Is the Fitbit app for Android interfering with other Bluetooth devices?Your mobile device doesn't have a syncing issue listed in Which Android devices have known issues with the Fitbit If you're having trouble with the Charge HR specifically, first make sure its firmware is up to date as described in Why can't I update my tracker? Related Articles How do I resolve a Background Sync error message?

How To Sync Fitbit

Let me know the outcome. http://help.fitbit.com/articles/en_US/Help_article/How-do-I-resolve-a-Background-Sync-error-message I have tried logging out/In of the app- did not help Accepted Solution 0 Votes Reply ‎12-22-2015 21:14 Options Mark as New Bookmark Subscribe Highlight Print Email to a Friend Flag Restart Fitbit Charge Hr Requirements The Fitbit app for Windows 10 is installed.The Bluetooth setting is on. Fitbit Tracker Not Found Learn the Basics Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

Options Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page All communityThis categoryThis boardKnowledge baseUsers have a peek at these guys Privacy Policy Terms of Use Returns & Warranty Product Care Recall & Safety Info Community Dashboard Store Community Dashboard Store We're currently experiencing a site issue that is preventing pairing and Community Guidelines The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Why is the time wrong on my tracker? Fitbit.com Dashboard

Any ideas?! To check, tap Settings > General > Software Update.The Bluetooth setting on your mobile device is on. How do I update my tracker?Printable View «Go BackInformation Article TextFitbit occasionally releases free feature enhancements and bug fixes for your tracker through firmware updates. check over here Keep the stepping up!

The Bluetooth setting is on. Fitbit Time Wrong I have restarted my iPhone, uninstalled then reinstalled the app, and let the fitbit battery die and recharge. Be aware that if you update your tracker at midnight (when the tracker resets its data) you may see an inaccurate step count for 24 hours.

Like have you logged in and out of the app or tried setting up on your laptop?

Accepted Solution 1 Vote Reply Blog About Us Careers Retailers Affiliates Corporate Wellness API Help English English Deutsch Español Français Italiano 日本語 한국어 简体中文 © Fitbit Inc. Community Guidelines The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Our engineers are working to resolve this issue as quickly as possible. How To Sync Fitbit With Android Go to the Help Site Contact Support Community : Help Forums : iOS App : Charge HR won't set up with my iPhone.(Error bad r...

X Community Dashboard Store Fitbit Help›Why won't my tracker sync? The Community has answers. Accepted Solution 0 Votes Reply ‎06-14-2016 14:28 Options Mark as New Bookmark Subscribe Highlight Print Email to a Friend Flag Post monkeypie First Steps 1 0 0 Flag Post Message 11 this content Get the error "Unable to Connect to Fitbit" and below it, "Pheck your netwrok connection and try again".

To verify, go to Start > Settings > Bluetooth.If your computer doesn't support Bluetooth, the wireless sync dongle is plugged in as shown. Can't imagine this should be so difficult, frustrating & time consuming. Click here for a list of supported iOS devices. Accepted Solution 0 Votes Reply ‎06-15-2016 12:06 Options Mark as New Bookmark Subscribe Highlight Print Email to a Friend Flag Post DerrickFitbit Moderator 3833 368 3815 Flag Post Message 12 of

I found both of the issues you were both havening and it looks like Mitch addresses them here. Accepted Solution 2 Votes Reply ‎12-26-2015 08:09 Options Mark as New Bookmark Subscribe Highlight Print Email to a Friend Flag Post kayleyml Jogger 4 0 1 Flag Post Message 3 of How do I factory reset my Charge or Charge HR? For instructions see the Apple help article.Open the Fitbit app.If your tracker didn't sync, restart it using the instructions in How do I restart my tracker?

When attempting to run, the app first prompts for login info. Why can't I set up my tracker? I hope this helps! Replacing a Charge with a Charge HR.

Attachment Last updated: August 22, 2016 Categories: Troubleshooting I found this article helpful I did not find this article helpful Thanks for submitting your feedback!At this time, we are unable to To check, visit http://www.fitbit.com/devices.The software on your mobile device is updated.